Privacy Policy

Last Updated: July 20, 2026

Welcome to Grand Royal Travel (“Grand Royal Travel”, “we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://grandroyal-travel.com, use our services, or contact us.

By using this website, you agree to the practices described in this Privacy Policy.


1. Who We Are

Grand Royal Travel is a travel agency based in Belgium, providing travel planning services, holiday packages, hotel bookings, flight assistance, and personalized travel solutions for individuals, families, groups, and business travelers.


2. Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide voluntarily

  • Full name

  • Email address

  • Phone number

  • Travel inquiry details

  • Destination preferences

  • Messages submitted through contact forms

You provide this information only when you choose to contact us or request our services.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Language preferences

  • Referring website

  • Pages visited

  • Date and time of your visit

This information helps us improve website performance, security, and user experience.


3. How We Use Your Information

We use your information to:

  • Respond to travel inquiries

  • Provide quotations and travel assistance

  • Process booking requests

  • Improve our website and services

  • Maintain website security

  • Prevent fraud and abuse

  • Comply with legal obligations

  • Analyze website performance (only with your consent where required)

We do not sell your personal information.


4. Cookies

Our website uses cookies to provide essential functionality and improve your browsing experience.

Cookies may be used to:

  • Remember your cookie preferences

  • Maintain website functionality

  • Improve website performance

  • Analyze website traffic

  • Measure marketing effectiveness

Non-essential cookies are activated only after you provide your consent through our Cookie Consent banner.

You can change or withdraw your consent at any time.


5. Third-Party Services

To operate our website and provide our services, we may use trusted third-party providers, including:

  • Website hosting provider

  • Google Analytics (if enabled)

  • Google Tag Manager (if enabled)

  • Meta Pixel (if enabled)

  • Google Maps

  • Payment providers (when applicable)

  • Email service providers

Each third-party service processes data according to its own privacy policy.


6. Data Sharing

We do not sell or rent your personal information.

Your information may be shared only when necessary with:

  • Service providers assisting us in operating our business

  • Travel partners involved in fulfilling requested services

  • Government authorities when required by law


7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.


8. Data Security

We take reasonable technical and organizational measures to protect your information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Although we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.


9. Your Rights

If you are located within the European Economic Area (EEA) or another jurisdiction providing similar rights, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw your consent

  • Request data portability

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information below.


10. Children’s Privacy

Our website and services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it.


11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of every website you visit.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately after publication on this page.

The “Last Updated” date at the top of this page will always indicate the latest version.


13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us through the contact information provided on our website.

Website:

https://grandroyal-travel.com

We will respond to privacy-related requests as soon as reasonably possible.